But, where’s it all heading? Although there’s been plenty of speculation about employment in the future, no one truly knows exactly what will change – or how. There’s only the certainty that it will. We’ve already seen various examples of evolution in the labour markets of the past – tellers replaced by customer service reps, typing pools replaced by personal assistants and word processors, but these days, the skills cycle is becoming ever shorter and more demanding. Just as nineteenth century society couldn’t begin to comprehend the concept of the telephone, nor how radically it would change all facets of life, or how thirty years ago, no one would have dreamed how inseparable we’d be from our smartphones, that’s how changes happen. This time, the changes will be massive, so employers and employees alike need to be prepared. And there’s no time to lose.